Shipping
Shipping and Delivery
Shipping and Delivery
How fast is regular delivery?
The production time for our tables, benches, and chairs is approximately 13–15 weeks. Delivery to the USA typically takes an additional 3–4 weeks. Larger pieces may require a longer production time.
How can I track the progress of my order?
Once your order has been dispatched, we will contact you directly to arrange the delivery date and time with you.
Please make sure you provide us with contact details (phone number and address) upon ordering so we can contact you to arrange delivery as quickly as possible.
If I have ordered several items, will they all be delivered at once?
Mostly, your items will be delivered together. Occasionally they will arrive separately, but this is not the norm. We like to track our carbon footprint as much as possible, that’s why we’re dedicated to making as few deliveries to you as possible.
How can I change my delivery address?
If you would like to change your delivery address, please get in touch with us and we’ll be sure to change the address on the order. You can contact us via email on hello@hardmandesign.com or telephone on (718) 866-4420
Can I provide additional delivery instructions?
You can provide detailed delivery instructions when we arrange the courier and delivery process with you. Any instructions you have should be given to us either via telephone or email.
How will I know when the delivery will happen
Because our pieces are made to order, timelines can vary. Once production is complete, delivery to the USA typically takes an additional 3–4 weeks. We’ll share delivery details once your order is ready to ship. Delivery will be coordinated with you ahead of arrival.
How expensive is the delivery?
We deliver to the 48 contiguous states, excluding Alaska, Hawaii, and other U.S. territories and island locations. Delivery costs vary based on order size and start at $150.
If you prefer that we handle assembly and packaging removal, we offer a White Glove Installation Service for a flat rate of $99. All our pieces are delivered with all necessary hardware included.
Our return policy is as straightforward as our shipping policy. We offer a 30-Day Money-Back Guarantee. Standard items can be returned within 30 days of delivery for a return fee of $150. This policy does not apply to custom-made items.
How will my items be delivered?
Some items are delivered flat-packed to ensure safe transport. Assembly requirements vary by product and size. Where assembly is required, it is kept minimal and designed to be straightforward.
Where do you ship to?
Hardman Design ship across the World. Whilst delivery times are different between Europe and the rest of the World, we take custom orders from many countries outside of Europe.
Shipping and Delivery
How fast is regular delivery?
The production time for our tables, benches, and chairs is approximately 13–15 weeks. Delivery to the USA typically takes an additional 3–4 weeks. Larger pieces may require a longer production time.
How can I track the progress of my order?
Once your order has been dispatched, we will contact you directly to arrange the delivery date and time with you.
Please make sure you provide us with contact details (phone number and address) upon ordering so we can contact you to arrange delivery as quickly as possible.
If I have ordered several items, will they all be delivered at once?
Mostly, your items will be delivered together. Occasionally they will arrive separately, but this is not the norm. We like to track our carbon footprint as much as possible, that’s why we’re dedicated to making as few deliveries to you as possible.
How can I change my delivery address?
If you would like to change your delivery address, please get in touch with us and we’ll be sure to change the address on the order. You can contact us via email on hello@hardmandesign.com or telephone on (718) 866-4420
Can I provide additional delivery instructions?
You can provide detailed delivery instructions when we arrange the courier and delivery process with you. Any instructions you have should be given to us either via telephone or email.
How will I know when the delivery will happen
Because our pieces are made to order, timelines can vary. Once production is complete, delivery to the USA typically takes an additional 3–4 weeks. We’ll share delivery details once your order is ready to ship. Delivery will be coordinated with you ahead of arrival.
How expensive is the delivery?
We deliver to the 48 contiguous states, excluding Alaska, Hawaii, and other U.S. territories and island locations. Delivery costs vary based on order size and start at $150.
If you prefer that we handle assembly and packaging removal, we offer a White Glove Installation Service for a flat rate of $99. All our pieces are delivered with all necessary hardware included.
Our return policy is as straightforward as our shipping policy. We offer a 30-Day Money-Back Guarantee. Standard items can be returned within 30 days of delivery for a return fee of $150. This policy does not apply to custom-made items.
How will my items be delivered?
Some items are delivered flat-packed to ensure safe transport. Assembly requirements vary by product and size. Where assembly is required, it is kept minimal and designed to be straightforward.
Where do you ship to?
Hardman Design ship across the World. Whilst delivery times are different between Europe and the rest of the World, we take custom orders from many countries outside of Europe.
Returns
Our return policy is just as straightforward as our
shipping policy we offer a 60 Day Money Back Guarantee. Enjoy our
hassle-free return policy: return standard items up to 60 days after
delivery for a flat rate of $150.